@font-face {
  font-family: "Plus Jakarta Sans";
  font-style: normal;
  font-weight: 200 800;
  font-display: swap;
  src: url("/assets/fonts/plus-jakarta-sans-latin-wght-v12.woff2") format("woff2");
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD;
}

:root {
  color-scheme: light;
  --app-bg: #eef4ff;
  --app-bg-deep: #dce9ff;
  --app-surface: rgba(255, 255, 255, 0.82);
  --app-surface-solid: #ffffff;
  --app-surface-2: rgba(246, 249, 255, 0.82);
  --app-surface-raised: rgba(255, 255, 255, 0.94);
  --app-input-bg: rgba(255, 255, 255, 0.88);
  --app-nav-bg: rgba(255, 255, 255, 0.68);
  --app-border: rgba(50, 86, 154, 0.16);
  --app-border-strong: rgba(50, 86, 154, 0.26);
  --app-text: #08152f;
  --app-muted: #5d6d8a;
  --app-primary: #246bfd;
  --app-primary-strong: #1655dc;
  --app-primary-bright: #4fc9ff;
  --app-primary-soft: rgba(36, 107, 253, 0.11);
  --app-primary-softer: rgba(36, 107, 253, 0.065);
  --app-success: #159b64;
  --app-success-soft: rgba(21, 155, 100, 0.12);
  --app-danger: #c73737;
  --app-danger-soft: rgba(199, 55, 55, 0.11);
  --app-overlay: rgba(5, 13, 31, 0.58);
  --app-grid-line: rgba(64, 111, 195, 0.055);
  --app-glow: rgba(36, 107, 253, 0.18);
  --app-glow-strong: rgba(36, 107, 253, 0.25);
  --app-cyan-glow: rgba(79, 201, 255, 0.18);
  --app-on-primary: #ffffff;
  --app-font: "Plus Jakarta Sans", system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --app-display-font: var(--app-font);
  --app-radius: 24px;
  --app-radius-sm: 14px;
  --app-focus-ring: 0 0 0 0.25rem rgba(36, 107, 253, 0.2);
  --app-shadow-sm: 0 4px 14px rgba(31, 57, 108, 0.08);
  --app-shadow: 0 24px 70px rgba(35, 67, 126, 0.14), 0 4px 18px rgba(35, 67, 126, 0.07);
  --app-shadow-lg: 0 32px 90px rgba(8, 21, 47, 0.24), 0 10px 30px rgba(8, 21, 47, 0.12);
}

:root[data-theme="dark"] {
  color-scheme: dark;
  --app-bg: #070b16;
  --app-bg-deep: #0b1324;
  --app-surface: rgba(14, 24, 43, 0.82);
  --app-surface-solid: #101b30;
  --app-surface-2: rgba(18, 31, 54, 0.8);
  --app-surface-raised: rgba(20, 34, 59, 0.94);
  --app-input-bg: rgba(10, 19, 35, 0.8);
  --app-nav-bg: rgba(12, 22, 39, 0.72);
  --app-border: rgba(151, 181, 235, 0.16);
  --app-border-strong: rgba(151, 181, 235, 0.26);
  --app-text: #f2f6ff;
  --app-muted: #a5b3cc;
  --app-primary: #5a91ff;
  --app-primary-strong: #78a6ff;
  --app-primary-bright: #58d6ff;
  --app-primary-soft: rgba(90, 145, 255, 0.15);
  --app-primary-softer: rgba(90, 145, 255, 0.085);
  --app-success: #51d59a;
  --app-success-soft: rgba(81, 213, 154, 0.13);
  --app-danger: #ff7c82;
  --app-danger-soft: rgba(255, 124, 130, 0.13);
  --app-overlay: rgba(2, 6, 15, 0.76);
  --app-grid-line: rgba(128, 168, 235, 0.04);
  --app-glow: rgba(90, 145, 255, 0.18);
  --app-glow-strong: rgba(90, 145, 255, 0.24);
  --app-cyan-glow: rgba(88, 214, 255, 0.12);
  --app-shadow-sm: 0 5px 18px rgba(0, 0, 0, 0.2);
  --app-shadow: 0 28px 80px rgba(0, 0, 0, 0.32), 0 5px 20px rgba(0, 0, 0, 0.2);
  --app-shadow-lg: 0 36px 100px rgba(0, 0, 0, 0.55), 0 12px 34px rgba(0, 0, 0, 0.34);
}

* {
  box-sizing: border-box;
}

html {
  min-height: 100%;
  font-size: 15px;
  -webkit-text-size-adjust: 100%;
  text-size-adjust: 100%;
}

body {
  min-height: 100dvh;
  margin: 0;
  background:
    radial-gradient(900px 480px at 10% -10%, var(--app-glow-strong), transparent 62%),
    radial-gradient(720px 460px at 92% 5%, var(--app-cyan-glow), transparent 64%),
    linear-gradient(155deg, var(--app-bg) 0%, var(--app-bg-deep) 100%);
  color: var(--app-text);
  font-family: var(--app-font);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  overflow-x: hidden;
}

body::before {
  content: "";
  position: fixed;
  inset: 0;
  z-index: -1;
  pointer-events: none;
  background-image:
    linear-gradient(var(--app-grid-line) 1px, transparent 1px),
    linear-gradient(90deg, var(--app-grid-line) 1px, transparent 1px);
  background-size: 46px 46px;
  -webkit-mask-image: linear-gradient(to bottom, rgba(0, 0, 0, 0.72), transparent 84%);
  mask-image: linear-gradient(to bottom, rgba(0, 0, 0, 0.72), transparent 84%);
}

button,
input,
select {
  font: inherit;
}

a {
  color: var(--app-primary);
  font-weight: 600;
  text-decoration: none;
}

a:hover {
  color: var(--app-primary-strong);
}

.support-page {
  width: calc(100% - 32px);
  max-width: 1120px;
  min-height: 100dvh;
  margin: 0 auto;
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(320px, 0.72fr);
  align-items: center;
  align-content: center;
  column-gap: 1.25rem;
  row-gap: 1.5rem;
  padding: 2rem 0;
}

.support-card,
.steps-panel {
  min-width: 0;
  width: 100%;
  max-width: 100%;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius);
  background: rgba(255, 255, 255, 0.92);
  box-shadow: var(--app-shadow);
  backdrop-filter: saturate(130%) blur(12px);
}

.support-card {
  padding: clamp(1.25rem, 3vw, 2rem);
}

.support-page[data-active-tab="support"] .support-card,
.support-page[data-active-tab="support"] #support-steps-panel,
.support-page[data-active-tab="internet"] .support-card,
.support-page[data-active-tab="internet"] .ip-info-panel {
  align-self: stretch;
}

.steps-panel {
  padding: 1.25rem;
}

.brand-row {
  grid-column: 1 / -1;
  min-width: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.85rem;
  margin: 0;
}

.brand-mark {
  width: 56px;
  height: 56px;
  flex: 0 0 auto;
  border-radius: 15px;
  box-shadow: 0 10px 20px rgba(37, 99, 235, 0.24);
}

.header-controls {
  grid-column: 1 / -1;
  justify-self: end;
  display: flex;
  align-items: center;
  gap: 0.6rem;
}

.language-control {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  border: 1px solid var(--app-border);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.78);
  padding: 0.35rem 0.45rem 0.35rem 0.75rem;
  box-shadow: var(--app-shadow-sm);
}

.language-control label {
  color: var(--app-muted);
  font-size: 0.76rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.language-control select {
  min-height: 30px;
  border: 0;
  border-radius: 999px;
  background: var(--app-surface);
  color: var(--app-text);
  padding: 0.25rem 0.65rem;
  font-size: 0.82rem;
  font-weight: 700;
  outline: none;
  cursor: pointer;
}

.language-control select:focus-visible {
  box-shadow: var(--app-focus-ring);
}

.theme-toggle {
  min-height: 42px;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  border: 1px solid var(--app-border);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.78);
  color: var(--app-muted);
  padding: 0.38rem 0.72rem 0.38rem 0.48rem;
  font-size: 0.8rem;
  font-weight: 700;
  box-shadow: var(--app-shadow-sm);
  cursor: pointer;
  transition: color 180ms ease, background-color 180ms ease, border-color 180ms ease;
}

.theme-toggle-track {
  position: relative;
  width: 38px;
  height: 22px;
  flex: 0 0 auto;
  border: 1px solid var(--app-border-strong);
  border-radius: 999px;
  background: var(--app-primary-soft);
  transition: background-color 180ms ease, border-color 180ms ease;
}

.theme-toggle-thumb {
  position: absolute;
  top: 2px;
  left: 2px;
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: var(--app-on-primary);
  box-shadow: 0 2px 7px rgba(8, 21, 47, 0.24);
  transition: transform 180ms ease;
}

.theme-toggle[aria-pressed="true"] {
  color: var(--app-text);
}

.theme-toggle[aria-pressed="true"] .theme-toggle-track {
  border-color: transparent;
  background: linear-gradient(135deg, var(--app-primary), var(--app-primary-bright));
}

.theme-toggle[aria-pressed="true"] .theme-toggle-thumb {
  transform: translateX(16px);
}

.theme-toggle:hover {
  border-color: var(--app-border-strong);
  background: var(--app-primary-softer);
  color: var(--app-text);
}

.theme-toggle:focus-visible {
  outline: none;
  box-shadow: var(--app-focus-ring);
}

.eyebrow {
  margin: 0 0 0.25rem;
  color: var(--app-muted);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

h1,
h2 {
  margin: 0;
  color: var(--app-text);
  font-family: var(--app-display-font);
  letter-spacing: 0;
  overflow-wrap: anywhere;
}

h1 {
  font-size: clamp(1.85rem, 2vw + 1rem, 2.75rem);
  line-height: 1.05;
  font-weight: 800;
}

h2 {
  font-size: 1.2rem;
  font-weight: 700;
}

.tool-tabs {
  grid-column: 1 / -1;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  border-bottom: 1px solid var(--app-border);
  background: transparent;
  padding: 0;
}

.tool-tab {
  position: relative;
  min-width: 0;
  min-height: 48px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
  border: 0;
  border-radius: 0;
  background: transparent;
  color: var(--app-muted);
  padding: 0 0.45rem;
  font-size: 0.84rem;
  font-weight: 700;
  letter-spacing: 0;
  text-align: center;
  cursor: pointer;
  transition: color 0.16s ease;
}

.tool-icon {
  width: 1rem;
  height: 1rem;
  flex: 0 0 auto;
  fill: none;
  stroke: currentColor;
  stroke-linecap: round;
  stroke-linejoin: round;
  stroke-width: 2;
}

.tool-tab::after {
  content: "";
  position: absolute;
  right: 12%;
  bottom: -1px;
  left: 12%;
  height: 3px;
  border-radius: 999px 999px 0 0;
  background: var(--app-primary);
  opacity: 0;
  transform: scaleX(0.6);
  transition: opacity 0.16s ease, transform 0.16s ease;
}

.tool-tab:hover {
  color: var(--app-text);
}

.tool-tab.is-selected {
  color: var(--app-text);
}

.tool-tab span {
  min-width: 0;
  overflow-wrap: anywhere;
}

.tool-tab.is-selected::after {
  opacity: 1;
  transform: scaleX(1);
}

.tool-tab:focus-visible {
  outline: none;
  box-shadow: inset var(--app-focus-ring);
}

.tool-panel {
  display: grid;
  gap: 1rem;
}

.tool-panel[hidden],
.steps-panel[hidden] {
  display: none;
}

.session-form {
  display: grid;
  gap: 1rem;
}

.session-form[hidden] {
  display: none;
}

.platform-picker {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 0.35rem;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: var(--app-surface-2);
  padding: 0.35rem;
  margin-bottom: 0.85rem;
}

.platform-option {
  min-height: 38px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
  border: 0;
  border-radius: 10px;
  background: transparent;
  color: var(--app-muted);
  padding: 0.45rem 0.55rem;
  font-size: 0.85rem;
  font-weight: 700;
  cursor: pointer;
  white-space: nowrap;
  transition: color 0.16s ease, background-color 0.16s ease, box-shadow 0.16s ease;
}

.platform-icon {
  width: 1.12rem;
  height: 1.12rem;
  flex: 0 0 auto;
  fill: none;
  stroke: currentColor;
  stroke-linecap: round;
  stroke-linejoin: round;
  stroke-width: 2;
}

.platform-option[data-platform="desktop"] .platform-icon {
  fill: currentColor;
  stroke: none;
}

.platform-option:hover {
  color: var(--app-text);
}

.platform-option.is-selected {
  background: #fff;
  color: var(--app-text);
  box-shadow: var(--app-shadow-sm);
}

.platform-option.is-selected .platform-icon {
  color: var(--app-primary);
}

.platform-option:focus-visible {
  outline: none;
  box-shadow: var(--app-focus-ring);
}

.mobile-app-panel {
  display: grid;
  gap: 1rem;
}

.mobile-app-panel[hidden] {
  display: none;
}

.mobile-app-panel p {
  margin: 0;
  color: var(--app-muted);
  font-size: 0.95rem;
  line-height: 1.55;
}

.app-download-button {
  text-decoration: none;
}

.app-download-button.is-disabled {
  cursor: not-allowed;
  opacity: 0.58;
  box-shadow: none;
  pointer-events: none;
  transform: none;
}

.app-download-button.is-disabled:hover {
  background: var(--app-primary);
  box-shadow: none;
  transform: none;
}

.mobile-session-note {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  justify-items: center;
  gap: 0.55rem;
  align-items: center;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: #f3f4f6;
  padding: 1rem;
  text-align: center;
}

.mobile-session-note[hidden] {
  display: none;
}

.mobile-session-note span {
  color: var(--app-muted);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.mobile-session-note strong {
  width: 100%;
  color: var(--app-text);
  font-family: var(--app-display-font);
  font-size: 1.35rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-align: center;
}

.copy-session-button {
  justify-self: center;
  min-height: 34px;
  border: 1px solid rgba(13, 110, 253, 0.24);
  border-radius: 999px;
  background: #fff;
  color: var(--app-primary);
  padding: 0.35rem 0.7rem;
  font-size: 0.82rem;
  font-weight: 700;
  cursor: pointer;
}

.copy-session-button:disabled {
  cursor: not-allowed;
  opacity: 0.48;
}

.copy-session-button:focus-visible {
  outline: none;
  box-shadow: var(--app-focus-ring);
}

.contact-panel {
  gap: 1.15rem;
}

.contact-panel.is-ticket-confirmed {
  min-height: 100%;
  grid-template-rows: minmax(320px, 1fr) auto;
  align-content: stretch;
}

.ticket-gate {
  display: grid;
  gap: 1rem;
}

.ticket-mode-tabs {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.35rem;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: #f3f4f6;
  padding: 0.3rem;
}

.ticket-mode-tab {
  min-width: 0;
  min-height: 42px;
  border: 0;
  border-radius: 10px;
  background: transparent;
  color: var(--app-muted);
  padding: 0.55rem 0.65rem;
  font: inherit;
  font-size: 0.9rem;
  font-weight: 800;
  letter-spacing: 0;
  cursor: pointer;
}

.ticket-mode-tab:hover {
  color: var(--app-text);
}

.ticket-mode-tab.is-selected {
  background: #fff;
  color: var(--app-text);
  box-shadow: var(--app-shadow-sm);
}

.ticket-mode-tab:focus-visible {
  outline: none;
  box-shadow: var(--app-focus-ring);
}

.ticket-form {
  display: grid;
  gap: 0.9rem;
}

.ticket-form[hidden] {
  display: none;
}

.ticket-form h2 {
  margin: 0;
  font-size: 1.25rem;
  line-height: 1.2;
}

.ticket-mobile-progress {
  display: none;
}

.ticket-mobile-progress span {
  color: var(--app-muted);
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0.02em;
}

.ticket-mobile-progress progress {
  width: 100%;
  height: 6px;
  appearance: none;
  overflow: hidden;
  border: 0;
  border-radius: 999px;
  background: var(--app-primary-soft);
}

.ticket-mobile-progress progress::-webkit-progress-bar {
  border-radius: inherit;
  background: var(--app-primary-soft);
}

.ticket-mobile-progress progress::-webkit-progress-value {
  border-radius: inherit;
  background: linear-gradient(90deg, var(--app-primary-strong), var(--app-primary-bright));
}

.ticket-mobile-progress progress::-moz-progress-bar {
  border-radius: inherit;
  background: linear-gradient(90deg, var(--app-primary-strong), var(--app-primary-bright));
}

.ticket-conversation {
  min-height: 152px;
  display: grid;
  gap: 0.9rem;
  align-items: stretch;
}

.ticket-step-panel {
  display: grid;
  align-content: start;
  gap: 0.55rem;
}

.ticket-step-panel[hidden] {
  display: none;
}

.ticket-field-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.85rem;
}

.ticket-form label {
  font-size: 0.86rem;
}

.ticket-field-label {
  color: var(--app-text);
  font-size: 0.86rem;
  font-weight: 700;
}

.ticket-form input,
.ticket-form textarea {
  width: 100%;
  min-height: 46px;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: var(--app-surface);
  color: var(--app-text);
  padding: 0.7rem 0.8rem;
  font-family: inherit;
  font-size: 1rem;
  font-weight: 600;
  letter-spacing: 0;
  outline: none;
  box-shadow: var(--app-shadow-sm);
  transition: border-color 0.16s ease, box-shadow 0.16s ease;
}

.ticket-form textarea {
  min-height: 112px;
  resize: vertical;
}

.ticket-form input:focus,
.ticket-form textarea:focus {
  border-color: rgba(13, 110, 253, 0.72);
  box-shadow: var(--app-focus-ring);
}

.ticket-choice-grid,
.ticket-checkbox-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.55rem;
}

.ticket-choice {
  min-width: 0;
  min-height: 44px;
  display: flex;
  align-items: center;
  gap: 0.55rem;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: var(--app-surface);
  padding: 0.65rem 0.7rem;
  color: var(--app-text);
  font-size: 0.92rem;
  font-weight: 700;
  box-shadow: var(--app-shadow-sm);
  cursor: pointer;
}

.ticket-choice input {
  width: 1rem;
  height: 1rem;
  min-height: 0;
  flex: 0 0 auto;
  padding: 0;
  accent-color: var(--app-primary);
  box-shadow: none;
  cursor: pointer;
}

.ticket-choice:has(input:checked) {
  border-color: rgba(13, 110, 253, 0.42);
  background: var(--app-primary-soft);
}

.ticket-choice-grid[aria-invalid="true"] .ticket-choice,
.ticket-checkbox-grid[aria-invalid="true"] .ticket-choice {
  border-color: rgba(180, 35, 24, 0.55);
}

.ticket-choice:focus-within {
  box-shadow: var(--app-focus-ring);
}

.ticket-printer-grid {
  display: grid;
  gap: 0.55rem;
}

.ticket-submit-button {
  justify-self: stretch;
}

.ticket-step-controls {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 0.6rem;
  align-items: center;
}

.ticket-back-button[hidden] {
  display: none;
}

.ticket-step-controls .ticket-submit-button {
  grid-column: 2;
}

.ticket-step-controls .ticket-back-button[hidden] + .ticket-submit-button {
  grid-column: 1 / -1;
}

.ticket-lookup-button {
  justify-self: stretch;
  border-radius: var(--app-radius-sm);
}

.turnstile-field {
  min-height: 65px;
  display: grid;
  align-items: center;
  justify-items: start;
}

.turnstile-field-review,
.turnstile-field-lookup {
  justify-items: center;
}

.turnstile-field-session,
.turnstile-field-speed {
  justify-items: center;
}

.speed-turnstile-status {
  margin-top: -0.75rem;
  text-align: center;
}

.turnstile-widget {
  max-width: 100%;
}

.turnstile-widget[data-state="unavailable"] {
  width: 100%;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: var(--app-surface-2);
  padding: 0.75rem;
  color: var(--app-muted);
  font-size: 0.86rem;
  font-weight: 700;
  line-height: 1.4;
}

.form-status {
  min-height: 1.2em;
  margin: -0.25rem 0 0;
  color: var(--app-muted);
  font-size: 0.86rem;
  font-weight: 700;
}

.form-status[data-state="error"] {
  color: var(--app-danger);
}

.ticket-confirmation {
  position: relative;
  overflow: hidden;
  display: grid;
  align-content: center;
  justify-items: center;
  gap: 0.55rem;
  min-height: 100%;
  border: 1px solid rgba(13, 110, 253, 0.3);
  border-radius: var(--app-radius-sm);
  background:
    linear-gradient(180deg, rgba(13, 110, 253, 0.14), rgba(6, 182, 212, 0.06)),
    var(--app-surface);
  padding: clamp(1.35rem, 4vw, 2.25rem);
  text-align: center;
}

.ticket-confirmation::before {
  content: "";
  position: absolute;
  width: 180px;
  height: 180px;
  right: -80px;
  top: -95px;
  border-radius: 50%;
  background: rgba(6, 182, 212, 0.1);
}

.ticket-confirmation-icon {
  position: relative;
  width: 54px;
  height: 54px;
  display: inline-grid;
  place-items: center;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--app-primary-strong), var(--app-primary-bright));
  box-shadow: 0 14px 28px var(--app-glow);
}

.ticket-confirmation-icon::before {
  content: "";
  width: 16px;
  height: 26px;
  border-right: 4px solid #fff;
  border-bottom: 4px solid #fff;
  transform: translateY(-2px) rotate(45deg);
}

.ticket-confirmation span {
  color: var(--app-muted);
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.ticket-confirmation strong {
  color: var(--app-primary);
  font-family: var(--app-display-font);
  font-size: clamp(2rem, 4vw, 3rem);
  font-weight: 800;
  line-height: 1;
}

.ticket-confirmation p {
  max-width: 46ch;
  margin: 0.15rem auto 0.35rem;
  color: var(--app-muted);
  font-size: 0.95rem;
  font-weight: 600;
  line-height: 1.55;
}

.ticket-subject-card {
  width: min(100%, 460px);
  display: grid;
  gap: 0.2rem;
  border: 1px solid rgba(13, 110, 253, 0.2);
  border-radius: var(--app-radius-sm);
  background: rgba(255, 255, 255, 0.78);
  padding: 0.8rem 0.9rem;
  box-shadow: var(--app-shadow-sm);
}

.ticket-subject-card span {
  color: var(--app-muted);
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.ticket-subject-card strong {
  color: var(--app-text);
  font-size: 0.95rem;
  line-height: 1.35;
  overflow-wrap: anywhere;
}

.ticket-new-card {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 0.85rem;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: var(--app-surface);
  padding: 0.95rem 1rem;
  box-shadow: var(--app-shadow-sm);
}

.ticket-new-card span {
  display: block;
  color: var(--app-muted);
  font-size: 0.74rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.ticket-new-card strong {
  display: block;
  margin-top: 0.12rem;
  color: var(--app-text);
  font-family: var(--app-display-font);
  font-size: 1.05rem;
  font-weight: 800;
}

.ticket-new-card p {
  margin: 0.25rem 0 0;
  color: var(--app-muted);
  font-size: 0.88rem;
  font-weight: 600;
  line-height: 1.45;
}

.contact-options {
  display: grid;
  gap: 0.75rem;
}

.steps-panel .contact-options {
  padding-top: 0.75rem;
}

#support-steps-panel .steps-list[hidden] {
  display: none;
}

#support-steps-panel .contact-action {
  grid-template-columns: minmax(0, 1fr) auto;
  justify-items: start;
  align-items: center;
  gap: 0.35rem 0.75rem;
  padding: 0.85rem 0.9rem;
  text-align: left;
}

#support-steps-panel .contact-link {
  justify-items: start;
}

#support-steps-panel .contact-copy-button {
  grid-column: 2;
  grid-row: 1;
  margin-top: 0;
  white-space: nowrap;
}

.ticket-gate[hidden],
.ticket-confirmation[hidden],
.ticket-new-card[hidden],
.contact-options[hidden],
.support-chat-note[hidden] {
  display: none;
}

.contact-action {
  display: grid;
  justify-items: center;
  gap: 0.2rem;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: var(--app-surface);
  padding: 0.95rem 1rem;
  text-align: center;
  box-shadow: var(--app-shadow-sm);
}

.contact-link {
  display: grid;
  gap: 0.2rem;
  justify-items: center;
  color: inherit;
}

.contact-action span {
  color: var(--app-muted);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.contact-action strong {
  color: var(--app-text);
  font-family: var(--app-display-font);
  font-size: 1.1rem;
  font-weight: 800;
  overflow-wrap: anywhere;
}

#support-steps-panel .support-chat-note .contact-link {
  grid-column: 1 / -1;
}

.contact-action:hover {
  border-color: rgba(13, 110, 253, 0.32);
  background: rgba(13, 110, 253, 0.05);
}

.contact-link:focus-visible,
.contact-action:focus-within {
  outline: none;
  box-shadow: var(--app-focus-ring);
}

.contact-copy-button {
  min-width: 118px;
  margin-top: 0.35rem;
}

body.has-ticket-review-modal {
  overflow: hidden;
}

.ticket-review-backdrop {
  position: fixed;
  inset: 0;
  z-index: 30;
  display: grid;
  place-items: center;
  background: rgba(15, 23, 42, 0.48);
  padding: 1rem;
}

.ticket-review-backdrop[hidden] {
  display: none;
}

.ticket-review-dialog {
  width: min(100%, 560px);
  max-height: min(92dvh, 760px);
  overflow: auto;
  display: grid;
  gap: 1rem;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius);
  background: var(--app-surface);
  padding: clamp(1.15rem, 4vw, 1.45rem);
  box-shadow: var(--app-shadow-lg);
}

.ticket-review-heading {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 1rem;
}

.ticket-review-heading h2 {
  margin: 0.15rem 0 0;
  font-size: 1.35rem;
}

.ticket-review-close {
  width: 38px;
  height: 38px;
  border: 1px solid var(--app-border);
  border-radius: 999px;
  background: #fff;
  color: var(--app-muted);
  font-size: 1.35rem;
  line-height: 1;
  cursor: pointer;
}

.ticket-review-close:hover {
  color: var(--app-text);
}

.ticket-review-note {
  margin: 0;
  color: var(--app-muted);
  font-size: 0.93rem;
  line-height: 1.5;
}

.ticket-review-list {
  display: grid;
  gap: 0.6rem;
}

.ticket-review-row {
  min-width: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 0.75rem;
  align-items: center;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: var(--app-surface-2);
  padding: 0.8rem;
}

.ticket-review-content {
  min-width: 0;
  display: grid;
  gap: 0.2rem;
}

.ticket-review-label {
  color: var(--app-muted);
  font-size: 0.74rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.ticket-review-value {
  color: var(--app-text);
  font-size: 0.96rem;
  font-weight: 700;
  line-height: 1.45;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.ticket-review-edit-button {
  min-width: 72px;
  border-radius: var(--app-radius-sm);
}

.ticket-review-row.is-editing {
  grid-template-columns: minmax(0, 1fr);
  align-items: stretch;
  border-color: color-mix(in srgb, var(--app-primary) 38%, transparent);
  background: linear-gradient(135deg, var(--app-primary-soft), var(--app-primary-softer));
}

.ticket-review-editor,
.ticket-review-printer-grid {
  min-width: 0;
  display: grid;
  gap: 0.55rem;
}

.ticket-review-editor input,
.ticket-review-editor textarea {
  width: 100%;
  min-height: 44px;
  border: 1px solid var(--app-border);
  border-radius: 12px;
  background: var(--app-input-bg);
  color: var(--app-text);
  padding: 0.68rem 0.75rem;
  font-family: inherit;
  font-size: 0.95rem;
  font-weight: 600;
  line-height: 1.4;
  letter-spacing: 0;
  box-shadow: var(--app-shadow-sm);
  outline: none;
}

.ticket-review-editor textarea {
  min-height: 112px;
  resize: vertical;
}

.ticket-review-editor input:focus,
.ticket-review-editor textarea:focus {
  border-color: color-mix(in srgb, var(--app-primary) 72%, transparent);
  background: var(--app-surface-raised);
  box-shadow: var(--app-focus-ring);
}

.ticket-review-editor input[aria-invalid="true"],
.ticket-review-editor textarea[aria-invalid="true"],
.ticket-review-options[aria-invalid="true"] {
  border-color: color-mix(in srgb, var(--app-danger) 68%, transparent);
  background: var(--app-danger-soft);
}

.ticket-review-options {
  min-width: 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.5rem;
  border: 1px solid transparent;
  border-radius: 14px;
}

.ticket-review-choice {
  min-width: 0;
  min-height: 42px;
  display: flex;
  align-items: center;
  gap: 0.5rem;
  border: 1px solid var(--app-border);
  border-radius: 12px;
  background: var(--app-input-bg);
  padding: 0.6rem;
  color: var(--app-text);
  font-size: 0.86rem;
  font-weight: 700;
  cursor: pointer;
}

.ticket-review-choice input {
  width: 1rem;
  min-height: 0;
  height: 1rem;
  flex: 0 0 auto;
  border: 0;
  padding: 0;
  accent-color: var(--app-primary);
  box-shadow: none;
}

.ticket-review-choice:has(input:checked) {
  border-color: color-mix(in srgb, var(--app-primary) 52%, transparent);
  background: var(--app-primary-soft);
}

.ticket-review-choice:focus-within {
  box-shadow: var(--app-focus-ring);
}

.ticket-review-editor-actions {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 0.6rem;
}

.ticket-review-save-button {
  min-height: 42px;
  border-radius: 12px;
  padding: 0.55rem 0.9rem;
}

.ticket-review-actions {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 0.7rem;
}

.speed-panel {
  gap: 1rem;
}

.ip-info-panel {
  display: grid;
  align-content: start;
  gap: 1rem;
  background: rgba(255, 255, 255, 0.78);
  box-shadow: var(--app-shadow-sm);
}

.support-page[data-active-tab="internet"] .ip-info-panel {
  min-height: 100%;
}

.ip-info-panel .steps-heading {
  padding-bottom: 0.8rem;
}

.ip-info-panel h2 {
  font-size: 1.05rem;
}

.ip-summary {
  border: 1px solid rgba(13, 110, 253, 0.18);
  border-radius: var(--app-radius-sm);
  background: rgba(13, 110, 253, 0.08);
  padding: 1rem;
  text-align: center;
}

.ip-label {
  display: block;
  color: var(--app-muted);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.ip-address {
  display: block;
  margin-top: 0.35rem;
  color: var(--app-text);
  font-family: var(--app-display-font);
  font-size: clamp(1.55rem, 2vw + 0.8rem, 2.2rem);
  font-weight: 800;
  line-height: 1.15;
  overflow-wrap: anywhere;
}

.ip-status {
  display: block;
  margin-top: 0.25rem;
  color: var(--app-muted);
  font-size: 0.9rem;
  font-weight: 600;
  overflow-wrap: anywhere;
}

.speed-results {
  margin-top: 0.1rem;
}

#speed-test-button {
  width: 108px;
  height: 108px;
  min-height: 108px;
  justify-self: center;
  border-radius: 50%;
  padding: 0.8rem;
  line-height: 1.15;
  text-align: center;
}

.secondary-button {
  min-height: 40px;
  border: 1px solid rgba(13, 110, 253, 0.24);
  border-radius: 999px;
  background: #fff;
  color: var(--app-primary);
  padding: 0.45rem 0.8rem;
  font-size: 0.88rem;
  font-weight: 700;
  cursor: pointer;
}

.secondary-button:hover {
  border-color: rgba(13, 110, 253, 0.42);
  color: var(--app-primary-strong);
}

.secondary-button:focus-visible {
  outline: none;
  box-shadow: var(--app-focus-ring);
}

.ip-detail-list {
  display: grid;
}

.ip-row {
  min-width: 0;
  display: grid;
  grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
  gap: 0.75rem;
  align-items: center;
  border-bottom: 1px solid var(--app-border);
  padding: 0.78rem 0;
}

.ip-row:last-child {
  border-bottom: 0;
}

.ip-row span {
  color: var(--app-muted);
  font-size: 0.9rem;
  font-weight: 600;
}

.ip-row strong {
  min-width: 0;
  color: var(--app-text);
  font-size: 0.95rem;
  font-weight: 800;
  text-align: right;
  overflow-wrap: anywhere;
}

.ip-info-panel .ip-row {
  grid-template-columns: 1fr;
  gap: 0.22rem;
  align-items: start;
  padding: 0.68rem 0;
}

.ip-info-panel .ip-row strong {
  font-size: 0.9rem;
  font-weight: 700;
  text-align: left;
}

.field-group {
  display: grid;
  gap: 0.45rem;
}

.session-form .field-group {
  text-align: center;
}

label {
  font-weight: 600;
}

input {
  width: 100%;
  min-height: 58px;
  border: 1px solid var(--app-border);
  border-radius: var(--app-radius-sm);
  background: var(--app-surface);
  color: var(--app-text);
  padding: 0.7rem 0.9rem;
  font-size: clamp(1.35rem, 1.3vw + 1rem, 1.8rem);
  font-weight: 700;
  letter-spacing: 0.08em;
  outline: none;
  box-shadow: var(--app-shadow-sm);
  transition: border-color 0.16s ease, box-shadow 0.16s ease;
}

input::placeholder {
  color: rgba(15, 23, 42, 0.28);
}

input:focus {
  border-color: rgba(13, 110, 253, 0.45);
  box-shadow: var(--app-focus-ring);
}

input[aria-invalid="true"] {
  border-color: rgba(180, 35, 24, 0.55);
}

#customer-name {
  text-align: center;
  letter-spacing: 0;
}

.field-help,
.field-error,
.download-status p {
  margin: 0;
  color: var(--app-muted);
  font-size: 0.92rem;
  line-height: 1.55;
}

.field-error {
  min-height: 1.45em;
  color: var(--app-danger);
  font-weight: 600;
}

.download-button {
  width: 100%;
  min-width: 0;
  min-height: 52px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.65rem;
  border: 0;
  border-radius: 999px;
  background: var(--app-primary);
  color: #fff;
  padding: 0.75rem 1.25rem;
  font-weight: 700;
  cursor: pointer;
  box-shadow: 0 10px 25px rgba(13, 110, 253, 0.22);
  transition: transform 0.16s ease, box-shadow 0.16s ease, background-color 0.16s ease;
}

.download-button:hover:not(:disabled) {
  transform: translateY(-1px);
  background: var(--app-primary-strong);
  color: #fff;
  box-shadow: 0 14px 35px rgba(13, 110, 253, 0.26);
}

.download-button:visited {
  color: #fff;
}

.download-button:focus-visible {
  outline: none;
  color: #fff;
  box-shadow: var(--app-focus-ring), 0 10px 25px rgba(13, 110, 253, 0.22);
}

.download-button:disabled {
  cursor: not-allowed;
  opacity: 0.58;
  box-shadow: none;
}

.download-glyph {
  position: relative;
  width: 1rem;
  height: 1rem;
  border: 2px solid currentColor;
  border-top: 0;
  border-radius: 0 0 4px 4px;
}

.download-glyph::before,
.download-glyph::after {
  content: "";
  position: absolute;
  left: 50%;
  transform: translateX(-50%);
}

.download-glyph::before {
  top: -0.45rem;
  width: 2px;
  height: 0.8rem;
  background: currentColor;
  border-radius: 999px;
}

.download-glyph::after {
  top: 0.06rem;
  width: 0.48rem;
  height: 0.48rem;
  border-right: 2px solid currentColor;
  border-bottom: 2px solid currentColor;
  transform: translateX(-50%) rotate(45deg);
}

.download-status {
  position: fixed;
  top: 1rem;
  right: 1rem;
  z-index: 30;
  width: min(calc(100vw - 2rem), 390px);
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr);
  gap: 0.8rem;
  align-items: start;
  border: 1px solid rgba(13, 110, 253, 0.18);
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.96);
  padding: 0.9rem;
  box-shadow: var(--app-shadow-lg);
  backdrop-filter: saturate(130%) blur(14px);
}

.download-status[hidden] {
  display: none;
}

.toast-icon {
  position: relative;
  width: 42px;
  height: 42px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  background: var(--app-primary-soft);
  color: var(--app-primary);
}

.toast-icon::before {
  content: "";
  width: 13px;
  height: 17px;
  border: 2px solid currentColor;
  border-top: 0;
  border-radius: 0 0 5px 5px;
}

.toast-icon::after {
  content: "";
  position: absolute;
  top: 11px;
  width: 8px;
  height: 8px;
  border-right: 2px solid currentColor;
  border-bottom: 2px solid currentColor;
  transform: rotate(45deg);
}

.toast-copy {
  min-width: 0;
}

.toast-copy strong {
  display: block;
  color: var(--app-text);
  font-family: var(--app-display-font);
  font-size: 0.98rem;
  font-weight: 800;
  line-height: 1.25;
}

.toast-copy p {
  margin: 0.25rem 0 0;
  color: var(--app-muted);
  font-size: 0.88rem;
  line-height: 1.45;
}

.download-status a {
  font-weight: 800;
  white-space: nowrap;
}

.toast-next-step {
  padding-top: 0.25rem;
}

.steps-heading {
  padding: 0.2rem 0.35rem 1rem;
  border-bottom: 1px solid var(--app-border);
}

.steps-note {
  margin: 0.85rem 0 0;
  border: 1px solid rgba(13, 110, 253, 0.18);
  border-radius: var(--app-radius-sm);
  background: rgba(13, 110, 253, 0.08);
  color: var(--app-muted);
  padding: 0.7rem 0.8rem;
  font-size: 0.9rem;
  font-weight: 600;
  line-height: 1.5;
}

.steps-note[hidden] {
  display: none;
}

.steps-note a {
  white-space: nowrap;
}

.steps-list {
  min-width: 0;
  list-style: none;
  margin: 0;
  padding: 0.75rem 0 0;
  display: grid;
  gap: 0.45rem;
}

.steps-list li {
  min-width: 0;
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  align-items: center;
  gap: 0.75rem;
  min-height: 48px;
  border-radius: var(--app-radius-sm);
  padding: 0.55rem;
  color: var(--app-muted);
  transition: background-color 0.16s ease, color 0.16s ease;
}

.step-number {
  width: 34px;
  height: 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  background: rgba(15, 23, 42, 0.06);
  color: rgba(15, 23, 42, 0.72);
  font-family: var(--app-display-font);
  font-weight: 800;
}

.step-text {
  min-width: 0;
  font-weight: 600;
  line-height: 1.35;
  overflow-wrap: anywhere;
}

.step-text strong {
  color: var(--app-text);
  font-weight: 800;
}

.steps-list li.is-active {
  background: var(--app-primary-soft);
  color: var(--app-text);
}

.steps-list li.is-active .step-number {
  background: var(--app-primary);
  color: #fff;
}

.steps-list li.is-complete {
  color: var(--app-text);
}

.steps-list li.is-complete .step-number {
  background: var(--app-success-soft);
  color: var(--app-success);
}

/* Adaptive luminous workspace */
.support-page {
  width: calc(100% - 40px);
  max-width: 1180px;
  min-height: 100dvh;
  grid-template-columns: minmax(0, 1fr) minmax(330px, 0.48fr);
  grid-template-areas:
    "brand language"
    "tabs tabs"
    "workspace guidance";
  align-items: start;
  align-content: center;
  column-gap: 1.5rem;
  row-gap: 1.3rem;
  padding: 2.25rem 0 2.75rem;
  isolation: isolate;
}

.brand-row {
  grid-area: brand;
  justify-self: start;
  justify-content: flex-start;
}

.brand-mark {
  width: 58px;
  height: 58px;
  border: 1px solid rgba(255, 255, 255, 0.38);
  border-radius: 18px;
  box-shadow: 0 16px 34px var(--app-glow-strong);
}

.header-controls {
  grid-area: language;
  justify-self: end;
}

.language-control {
  grid-area: auto;
  justify-self: auto;
  min-height: 46px;
  border-color: var(--app-border);
  background: var(--app-nav-bg);
  padding: 0.38rem 0.48rem 0.38rem 0.9rem;
  box-shadow: var(--app-shadow-sm);
  backdrop-filter: saturate(150%) blur(18px);
  -webkit-backdrop-filter: saturate(150%) blur(18px);
}

.theme-toggle {
  min-height: 46px;
  background: var(--app-nav-bg);
  backdrop-filter: saturate(150%) blur(18px);
  -webkit-backdrop-filter: saturate(150%) blur(18px);
}

.language-control select {
  min-height: 32px;
  background: var(--app-surface-solid);
  color: var(--app-text);
}

.tool-tabs {
  grid-area: tabs;
  width: min(100%, 720px);
  justify-self: center;
  gap: 0.35rem;
  border: 1px solid var(--app-border);
  border-radius: 21px;
  background: var(--app-nav-bg);
  padding: 0.4rem;
  box-shadow: var(--app-shadow-sm);
  backdrop-filter: saturate(150%) blur(20px);
  -webkit-backdrop-filter: saturate(150%) blur(20px);
}

.tool-tab {
  min-height: 52px;
  border-radius: 15px;
  padding: 0.55rem 0.9rem;
  font-size: 0.86rem;
  transition:
    color 180ms ease,
    background-color 180ms ease,
    box-shadow 180ms ease,
    transform 180ms ease;
}

.tool-tab::after {
  display: none;
}

.tool-tab:hover:not(.is-selected) {
  background: var(--app-primary-softer);
  color: var(--app-text);
}

.tool-tab.is-selected {
  background: linear-gradient(135deg, var(--app-primary-strong), var(--app-primary) 58%, var(--app-primary-bright));
  color: var(--app-on-primary);
  box-shadow: 0 12px 28px var(--app-glow-strong), inset 0 1px 0 rgba(255, 255, 255, 0.24);
  transform: translateY(-1px);
}

.tool-tab.is-selected .tool-icon {
  filter: drop-shadow(0 2px 5px rgba(6, 26, 71, 0.24));
}

.support-card {
  grid-area: workspace;
}

.steps-panel {
  grid-area: guidance;
  position: sticky;
  top: 1.5rem;
}

.support-card,
.steps-panel {
  border-color: var(--app-border);
  border-radius: var(--app-radius);
  background: var(--app-surface);
  box-shadow: var(--app-shadow);
  backdrop-filter: saturate(145%) blur(22px);
  -webkit-backdrop-filter: saturate(145%) blur(22px);
}

.support-card::before,
.steps-panel::before {
  content: "";
  position: absolute;
  top: 0;
  right: 1.35rem;
  left: 1.35rem;
  height: 1px;
  background: linear-gradient(90deg, transparent, var(--app-primary-bright), transparent);
  opacity: 0.62;
  pointer-events: none;
}

.support-card {
  position: relative;
  padding: clamp(1.45rem, 3vw, 2.25rem);
}

.steps-panel {
  padding: 1.45rem;
}

.platform-picker {
  gap: 0.55rem;
  border-color: var(--app-border);
  border-radius: 18px;
  background: var(--app-surface-2);
  padding: 0.5rem;
  margin-bottom: 1rem;
}

.platform-option {
  min-height: 52px;
  border: 1px solid transparent;
  border-radius: 13px;
  padding: 0.55rem 0.65rem;
  white-space: normal;
  line-height: 1.2;
  transition:
    color 180ms ease,
    background-color 180ms ease,
    border-color 180ms ease,
    box-shadow 180ms ease,
    transform 180ms ease;
}

.platform-option:hover {
  border-color: var(--app-border);
  background: var(--app-primary-softer);
  transform: translateY(-1px);
}

.platform-option.is-selected {
  border-color: color-mix(in srgb, var(--app-primary) 38%, transparent);
  background: var(--app-surface-raised);
  color: var(--app-text);
  box-shadow: 0 10px 24px var(--app-glow), inset 0 1px 0 rgba(255, 255, 255, 0.18);
}

.platform-option.is-selected .platform-icon {
  color: var(--app-primary);
  filter: drop-shadow(0 4px 7px var(--app-glow));
}

.ticket-mode-tabs {
  gap: 0.4rem;
  border-color: var(--app-border);
  border-radius: 16px;
  background: var(--app-surface-2);
  padding: 0.35rem;
}

.ticket-mode-tab {
  min-height: 44px;
  border: 1px solid transparent;
  border-radius: 12px;
  transition:
    color 180ms ease,
    background-color 180ms ease,
    border-color 180ms ease,
    box-shadow 180ms ease;
}

.ticket-mode-tab:hover:not(.is-selected) {
  background: var(--app-primary-softer);
}

.ticket-mode-tab.is-selected {
  border-color: var(--app-border);
  background: var(--app-surface-raised);
  color: var(--app-text);
  box-shadow: var(--app-shadow-sm);
}

input,
.ticket-form input,
.ticket-form textarea {
  border-color: var(--app-border);
  background: var(--app-input-bg);
  color: var(--app-text);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.08), var(--app-shadow-sm);
}

input::placeholder,
.ticket-form input::placeholder,
.ticket-form textarea::placeholder {
  color: color-mix(in srgb, var(--app-muted) 56%, transparent);
}

input:focus,
.ticket-form input:focus,
.ticket-form textarea:focus {
  border-color: color-mix(in srgb, var(--app-primary) 72%, transparent);
  background: var(--app-surface-raised);
  box-shadow: var(--app-focus-ring), 0 10px 30px var(--app-primary-softer);
}

input[aria-invalid="true"],
.ticket-form input[aria-invalid="true"],
.ticket-form textarea[aria-invalid="true"] {
  border-color: color-mix(in srgb, var(--app-danger) 68%, transparent);
  background: var(--app-danger-soft);
}

.ticket-choice {
  border-color: var(--app-border);
  background: var(--app-input-bg);
  color: var(--app-text);
  box-shadow: var(--app-shadow-sm);
  transition:
    color 180ms ease,
    background-color 180ms ease,
    border-color 180ms ease,
    box-shadow 180ms ease,
    transform 180ms ease;
}

.ticket-choice:hover {
  border-color: var(--app-border-strong);
  background: var(--app-primary-softer);
  transform: translateY(-1px);
}

.ticket-choice:has(input:checked) {
  border-color: color-mix(in srgb, var(--app-primary) 54%, transparent);
  background: linear-gradient(135deg, var(--app-primary-soft), var(--app-primary-softer));
  box-shadow: 0 10px 24px var(--app-primary-softer);
}

.ticket-choice-grid[aria-invalid="true"] .ticket-choice,
.ticket-checkbox-grid[aria-invalid="true"] .ticket-choice {
  border-color: color-mix(in srgb, var(--app-danger) 62%, transparent);
}

.download-button {
  min-height: 54px;
  border: 1px solid rgba(255, 255, 255, 0.18);
  border-radius: 14px;
  background: linear-gradient(135deg, var(--app-primary-strong), var(--app-primary) 58%, var(--app-primary-bright));
  color: var(--app-on-primary);
  box-shadow: 0 16px 34px var(--app-glow-strong), inset 0 1px 0 rgba(255, 255, 255, 0.22);
  transition:
    transform 180ms ease,
    box-shadow 180ms ease,
    filter 180ms ease;
}

.download-button:hover:not(:disabled) {
  background: linear-gradient(135deg, var(--app-primary-strong), var(--app-primary) 50%, var(--app-primary-bright));
  box-shadow: 0 20px 42px var(--app-glow-strong), inset 0 1px 0 rgba(255, 255, 255, 0.26);
  filter: saturate(1.08) brightness(1.04);
  transform: translateY(-2px);
}

.download-button:focus-visible {
  box-shadow: var(--app-focus-ring), 0 16px 34px var(--app-glow-strong);
}

.download-button:disabled,
.app-download-button.is-disabled {
  opacity: 0.48;
  filter: saturate(0.45);
  box-shadow: none;
}

.secondary-button,
.copy-session-button {
  border-color: var(--app-border-strong);
  border-radius: 12px;
  background: var(--app-surface-raised);
  color: var(--app-primary);
  box-shadow: var(--app-shadow-sm);
  transition:
    color 180ms ease,
    background-color 180ms ease,
    border-color 180ms ease,
    transform 180ms ease;
}

.secondary-button:hover,
.copy-session-button:hover {
  border-color: color-mix(in srgb, var(--app-primary) 46%, transparent);
  background: var(--app-primary-soft);
  color: var(--app-primary-strong);
  transform: translateY(-1px);
}

.mobile-session-note,
.ticket-new-card,
.contact-action,
.ticket-subject-card,
.ticket-review-row {
  border-color: var(--app-border);
  background: var(--app-surface-2);
  box-shadow: var(--app-shadow-sm);
}

.ticket-confirmation {
  border-color: color-mix(in srgb, var(--app-primary) 34%, transparent);
  background:
    radial-gradient(circle at 80% 10%, var(--app-primary-soft), transparent 32%),
    linear-gradient(180deg, var(--app-primary-soft), transparent),
    var(--app-surface-2);
}

.ticket-confirmation::before {
  background: var(--app-primary-soft);
}

.ticket-confirmation-icon {
  box-shadow: 0 16px 34px var(--app-glow-strong);
}

.contact-action:hover {
  border-color: color-mix(in srgb, var(--app-primary) 38%, transparent);
  background: var(--app-primary-softer);
  transform: translateY(-1px);
}

.ip-summary,
.steps-note {
  border-color: color-mix(in srgb, var(--app-primary) 25%, transparent);
  background: linear-gradient(135deg, var(--app-primary-soft), var(--app-primary-softer));
}

.ip-info-panel {
  background: var(--app-surface);
  box-shadow: var(--app-shadow);
}

#speed-test-button {
  width: 116px;
  height: 116px;
  min-height: 116px;
  border-radius: 50%;
  background:
    radial-gradient(circle at 32% 24%, rgba(255, 255, 255, 0.28), transparent 20%),
    linear-gradient(145deg, var(--app-primary-bright), var(--app-primary) 58%, var(--app-primary-strong));
  box-shadow:
    0 0 0 10px var(--app-primary-softer),
    0 22px 44px var(--app-glow-strong),
    inset 0 1px 0 rgba(255, 255, 255, 0.28);
}

.steps-heading {
  border-color: var(--app-border);
}

.steps-list li {
  border: 1px solid transparent;
  transition:
    color 180ms ease,
    background-color 180ms ease,
    border-color 180ms ease,
    transform 180ms ease;
}

.step-number {
  background: var(--app-primary-softer);
  color: var(--app-muted);
}

.steps-list li.is-active {
  border-color: color-mix(in srgb, var(--app-primary) 24%, transparent);
  background: linear-gradient(135deg, var(--app-primary-soft), var(--app-primary-softer));
  box-shadow: inset 3px 0 0 var(--app-primary);
  transform: translateX(2px);
}

.steps-list li.is-active .step-number {
  background: linear-gradient(135deg, var(--app-primary-strong), var(--app-primary-bright));
  color: var(--app-on-primary);
  box-shadow: 0 8px 18px var(--app-glow);
}

.ticket-review-backdrop {
  background: var(--app-overlay);
  backdrop-filter: blur(16px) saturate(120%);
  -webkit-backdrop-filter: blur(16px) saturate(120%);
  animation: modal-backdrop-in 180ms ease both;
}

.ticket-review-dialog {
  grid-template-rows: auto auto minmax(0, 1fr) auto auto;
  overflow: hidden;
  border-color: var(--app-border-strong);
  border-radius: 24px;
  background: var(--app-surface-raised);
  box-shadow: var(--app-shadow-lg);
  animation: modal-dialog-in 200ms ease both;
}

.ticket-review-list {
  min-height: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
  padding-right: 0.25rem;
  scrollbar-color: var(--app-border-strong) transparent;
  scrollbar-width: thin;
}

.ticket-review-close {
  border-color: var(--app-border);
  background: var(--app-surface-2);
  color: var(--app-muted);
}

.download-status {
  border-color: color-mix(in srgb, var(--app-primary) 28%, transparent);
  border-radius: 18px;
  background: var(--app-surface-raised);
  box-shadow: var(--app-shadow-lg);
  backdrop-filter: saturate(150%) blur(20px);
  -webkit-backdrop-filter: saturate(150%) blur(20px);
}

.toast-icon {
  background: var(--app-primary-soft);
  color: var(--app-primary);
}

.ip-row {
  border-color: var(--app-border);
}

@keyframes modal-backdrop-in {
  from { opacity: 0; }
  to { opacity: 1; }
}

@keyframes modal-dialog-in {
  from {
    opacity: 0;
    transform: translateY(10px) scale(0.985);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

@media (max-width: 900px) {
  html {
    font-size: 14.5px;
  }

  .support-page {
    width: calc(100% - 24px);
    max-width: 720px;
    min-height: auto;
    grid-template-columns: minmax(0, 1fr) auto;
    grid-template-areas:
      "brand language"
      "tabs tabs"
      "workspace workspace"
      "guidance guidance";
    align-items: start;
    align-content: start;
    padding: 1.25rem 0 2rem;
  }

  .steps-panel {
    position: static;
  }

  .brand-row {
    gap: 0.75rem;
  }

  .brand-mark {
    width: 48px;
    height: 48px;
    border-radius: 13px;
  }

  h1 {
    font-size: clamp(1.45rem, 5.8vw, 1.9rem);
    line-height: 1.12;
  }

  input {
    font-size: 1.28rem;
  }
}

@media (max-width: 600px) {
  .support-page {
    grid-template-columns: minmax(0, 1fr);
    grid-template-areas:
      "brand"
      "language"
      "tabs"
      "workspace"
      "guidance";
    row-gap: 1rem;
  }

  .brand-row {
    justify-self: center;
  }

  .header-controls {
    width: 100%;
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 0.55rem;
  }

  .language-control {
    min-width: 0;
    width: 100%;
    justify-content: space-between;
  }

  .tool-tabs {
    width: 100%;
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    justify-self: stretch;
    overflow: visible;
  }

  .tool-tab {
    min-width: 0;
    min-height: 64px;
    flex-direction: column;
    gap: 0.22rem;
    padding: 0.42rem 0.25rem;
    white-space: normal;
    line-height: 1.15;
  }

  .tool-tab span {
    padding: 0.15rem;
  }

  .ticket-mobile-progress {
    display: grid;
    gap: 0.42rem;
    margin: -0.1rem 0 0.1rem;
  }

  #support-steps-panel.is-create-progress {
    display: none;
  }
}

@media (max-width: 430px) {
  .support-card,
  .steps-panel {
    border-radius: 20px;
    padding: 1.15rem;
  }

  .brand-mark {
    width: 46px;
    height: 46px;
  }

  .eyebrow {
    font-size: 0.7rem;
  }

  .platform-picker {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.45rem;
  }

  .platform-option {
    min-height: 62px;
    flex-direction: column;
    gap: 0.32rem;
    padding: 0.5rem 0.35rem;
    font-size: 0.8rem;
    text-align: center;
  }

  .tool-tab {
    padding-inline: 0.2rem;
    font-size: 0.74rem;
  }

  .mobile-session-note {
    grid-template-columns: 1fr;
  }

  .ticket-field-grid {
    grid-template-columns: 1fr;
  }

  .ticket-choice-grid,
  .ticket-checkbox-grid {
    grid-template-columns: 1fr;
  }

  .ticket-new-card {
    grid-template-columns: 1fr;
  }

  .ticket-new-card .secondary-button {
    width: 100%;
  }

  .contact-panel.is-ticket-confirmed {
    grid-template-rows: auto auto;
  }

  #support-steps-panel .contact-action {
    grid-template-columns: 1fr;
    text-align: center;
    justify-items: center;
  }

  #support-steps-panel .contact-link {
    justify-items: center;
  }

  #support-steps-panel .contact-copy-button {
    grid-column: 1;
    grid-row: auto;
    width: 100%;
  }

  .ticket-review-row,
  .ticket-review-actions,
  .ticket-review-editor-actions,
  .ticket-review-options {
    grid-template-columns: 1fr;
  }

  .ticket-review-edit-button {
    justify-self: stretch;
  }

  .ip-row {
    grid-template-columns: 1fr;
    gap: 0.2rem;
  }

  .ip-row strong {
    text-align: left;
  }

  h1 {
    font-size: 1.52rem;
    max-width: 12ch;
  }

  #speed-test-button {
    width: 106px;
    height: 106px;
    min-height: 106px;
  }
}

@media (prefers-reduced-motion: reduce) {
  * {
    transition: none !important;
    animation: none !important;
    scroll-behavior: auto !important;
  }

  .tool-tab.is-selected,
  .platform-option:hover,
  .download-button:hover:not(:disabled),
  .ticket-choice:hover,
  .contact-action:hover,
  .steps-list li.is-active {
    transform: none;
  }
}